Foxivex FOXIVEX
Customer support automation

Support that never sleeps: AI answers instantly and resolves what it can

The agent answers common questions, opens and logs tickets, and hands off only the cases that truly need a human — with full history attached.

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Foxivex AI AI ON THE LINE
Example of our service implementation
Customer
I can't log into my account, getting an error
01

Reviewing common requests

We look at which questions and issues come up most often in your support.

02

Building the agent's knowledge base

We feed the agent your guides, policies, and existing answers.

03

Launch with an escalation path

The agent handles the rest and routes complex cases to your team in real time.

Self-service for most requests

Recurring questions get an instant answer without opening a ticket for your team.

Works across every channel

Website, WhatsApp, Telegram, and Instagram — from one knowledge base.

Logs every request

Every conversation is saved and tagged, so you can spot patterns.

Smart escalation

Sensitive or complex cases go to a human with full background.

What changes

Without FOXIVEX
✕Customers wait in a ticket queue for hours
✕The same questions get resolved from scratch every time
✕Context gets lost when a ticket passes between staff
✕No support at night or on weekends
With FOXIVEX
✓AI replies instantly, no queue
✓Common questions are resolved automatically from your knowledge base
✓Full ticket history is handed off with the case
✓Support runs 24/7, weekends included
Pricing

See your exact price

Setup
€3,750
Per month
€1,250
Payback in 2–4 months*

* Estimated. Depends on your customer flow and is not guaranteed.

Fits businesses with several support channels and processes. Get an estimate in a minute.

Frequently asked questions

Contact

Want to see how this improves your response times?

We'll review your common requests and suggest an exact process.

Telegram: @foxivex Email +972587412041